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breadcrumbsContainer_Z_bl" aria-label="Breadcrumbs"><ul class="breadcrumbs"><li class="breadcrumbs__item"><a aria-label="Home page" class="breadcrumbs__link" href="/openrag/"><svg viewBox="0 0 24 24" class="breadcrumbHomeIcon_YNFT"><path d="M10 19v-5h4v5c0 .55.45 1 1 1h3c.55 0 1-.45 1-1v-7h1.7c.46 0 .68-.57.33-.87L12.67 3.6c-.38-.34-.96-.34-1.34 0l-8.36 7.53c-.34.3-.13.87.33.87H5v7c0 .55.45 1 1 1h3c.55 0 1-.45 1-1z" fill="currentColor"></path></svg></a></li><li class="breadcrumbs__item"><span class="breadcrumbs__link">Support</span></li><li class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link">Troubleshoot</span></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>Troubleshoot</h1></header><p>This page provides troubleshooting advice for issues you might encounter when using OpenRAG or contributing to OpenRAG.</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="opensearch-fails-to-start">OpenSearch fails to start<a href="#opensearch-fails-to-start" class="hash-link" aria-label="Direct link to OpenSearch fails to start" title="Direct link to OpenSearch fails to start"></a></h2>
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<p>Check that <code>OPENSEARCH_PASSWORD</code> is set and meets requirements.
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The password must contain at least 8 characters, and must contain at least one uppercase letter, one lowercase letter, one digit, and one special character that is strong.</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="langflow-connection-issues">Langflow connection issues<a href="#langflow-connection-issues" class="hash-link" aria-label="Direct link to Langflow connection issues" title="Direct link to Langflow connection issues"></a></h2>
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<p>Verify the <code>LANGFLOW_SUPERUSER</code> credentials are correct.</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="memory-errors">Memory errors<a href="#memory-errors" class="hash-link" aria-label="Direct link to Memory errors" title="Direct link to Memory errors"></a></h2>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="container-out-of-memory-errors">Container out of memory errors<a href="#container-out-of-memory-errors" class="hash-link" aria-label="Direct link to Container out of memory errors" title="Direct link to Container out of memory errors"></a></h3>
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<p>Increase Docker memory allocation or use <a href="https://github.com/langflow-ai/openrag/blob/main/docker-compose-cpu.yml" target="_blank" rel="noopener noreferrer">docker-compose-cpu.yml</a> to deploy OpenRAG.</p>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="podman-on-macos-memory-issues">Podman on macOS memory issues<a href="#podman-on-macos-memory-issues" class="hash-link" aria-label="Direct link to Podman on macOS memory issues" title="Direct link to Podman on macOS memory issues"></a></h3>
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<p>If you're using Podman on macOS, you may need to increase VM memory on your Podman machine.
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This example increases the machine size to 8 GB of RAM, which should be sufficient to run OpenRAG.</p>
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<div class="language-bash codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_QJqH"><pre tabindex="0" class="prism-code language-bash codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token plain">podman machine stop</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman machine rm</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman machine init --memory 8192 # 8 GB example</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman machine start</span><br></span></code></pre></div></div>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="port-conflicts">Port conflicts<a href="#port-conflicts" class="hash-link" aria-label="Direct link to Port conflicts" title="Direct link to Port conflicts"></a></h2>
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<p>Ensure ports 3000, 7860, 8000, 9200, 5601 are available.</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="langflow-container-already-exists">Langflow container already exists<a href="#langflow-container-already-exists" class="hash-link" aria-label="Direct link to Langflow container already exists" title="Direct link to Langflow container already exists"></a></h2>
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<p>If you are running other versions of Langflow containers on your machine, you may encounter an issue where Docker or Podman thinks Langflow is already up.</p>
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<p>Remove just the problem container, or clean up all containers and start fresh.</p>
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<p>To reset your local containers and pull new images, do the following:</p>
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<ol>
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<li>Stop your containers and completely remove them.</li>
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</ol>
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<div class="tabs-container tabList__CuJ"><ul role="tablist" aria-orientation="horizontal" class="tabs"><li role="tab" tabindex="0" aria-selected="true" class="tabs__item tabItem_LNqP tabs__item--active">Docker</li><li role="tab" tabindex="-1" aria-selected="false" class="tabs__item tabItem_LNqP">Podman</li></ul><div class="margin-top--md"><div role="tabpanel" class="tabItem_Ymn6"><div class="language-bash codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_QJqH"><pre tabindex="0" class="prism-code language-bash codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token plain"># Stop all running containers</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker stop $(docker ps -q)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all containers (including stopped ones)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker rm --force $(docker ps -aq)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all images</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker rmi --force $(docker images -q)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all volumes</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker volume prune --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all networks (except default)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker network prune --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Clean up any leftover data</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">docker system prune --all --force --volumes</span><br></span></code></pre></div></div></div><div role="tabpanel" class="tabItem_Ymn6" hidden=""><div class="language-bash codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_QJqH"><pre tabindex="0" class="prism-code language-bash codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token plain"># Stop all running containers</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman stop --all</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all containers (including stopped ones)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman rm --all --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all images</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman rmi --all --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all volumes</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman volume prune --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Remove all networks (except default)</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman network prune --force</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain" style="display:inline-block"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"># Clean up any leftover data</span><br></span><span class="token-line" style="color:#393A34"><span class="token plain">podman system prune --all --force --volumes</span><br></span></code></pre></div></div></div></div></div>
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||
<ol start="2">
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<li>
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<p>Restart OpenRAG and upgrade to get the latest images for your containers.</p>
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||
<div class="language-bash codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_QJqH"><pre tabindex="0" class="prism-code language-bash codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token plain">uv run openrag</span><br></span></code></pre></div></div>
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</li>
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<li>
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<p>In the OpenRAG TUI, click <strong>Status</strong>, and then click <strong>Upgrade</strong>.
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When the <strong>Close</strong> button is active, the upgrade is complete.
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Close the window and open the OpenRAG appplication.</p>
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</li>
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