diff --git a/cognee/shared/logging_utils.py b/cognee/shared/logging_utils.py
index f4b6141a8..2a96c6f8c 100644
--- a/cognee/shared/logging_utils.py
+++ b/cognee/shared/logging_utils.py
@@ -69,7 +69,7 @@ class PlainFileHandler(logging.FileHandler):
                 logger_name = record.msg.get("logger", record.name)
 
                 # Format timestamp
-                timestamp = datetime.now().strftime("%Y-%m-%dT%H:%M:%S.%fZ")
+                timestamp = datetime.now().strftime(get_timestamp_format())
 
                 # Create the log entry
                 log_entry = f"{timestamp} [{record.levelname.ljust(8)}] {message}{context_str} [{logger_name}]\n"
@@ -226,7 +226,7 @@ def setup_logging(log_level=None, name=None):
             structlog.stdlib.add_logger_name,
             structlog.stdlib.add_log_level,
             structlog.stdlib.PositionalArgumentsFormatter(),
-            structlog.processors.TimeStamper(fmt="iso"),
+            structlog.processors.TimeStamper(fmt=get_timestamp_format(), utc=True),
             structlog.processors.StackInfoRenderer(),
             exception_handler,  # Add our custom exception handler
             structlog.processors.UnicodeDecoder(),
@@ -288,9 +288,18 @@ def setup_logging(log_level=None, name=None):
     stream_handler.setFormatter(console_formatter)
     stream_handler.setLevel(log_level)
 
+    # Check if we already have a log file path from the environment
+    # NOTE: environment variable must be used here as it allows us to
+    # log to a single file with a name based on a timestamp in a multiprocess setting.
+    # Without it, we would have a separate log file for every process.
+    log_file_path = os.environ.get("LOG_FILE_NAME")
+    if not log_file_path:
+        # Create a new log file name with the cognee start time
+        start_time = datetime.now().strftime("%Y-%m-%d_%H-%M-%S")
+        log_file_path = os.path.join(LOGS_DIR, f"{start_time}.log")
+        os.environ["LOG_FILE_NAME"] = log_file_path
+
     # Create a file handler that uses our custom PlainFileHandler
-    current_time = datetime.now().strftime("%Y-%m-%d_%H-%M-%S")
-    log_file_path = os.path.join(LOGS_DIR, f"{current_time}.log")
     file_handler = PlainFileHandler(log_file_path, encoding="utf-8")
     file_handler.setLevel(DEBUG)
 
@@ -328,3 +337,23 @@ def get_log_file_location():
     for handler in root_logger.handlers:
         if isinstance(handler, logging.FileHandler):
             return handler.baseFilename
+
+
+def get_timestamp_format():
+    # NOTE: Some users have complained that Cognee crashes when trying to get microsecond value
+    #       Added handler to not use microseconds if users can't access it
+    logger = structlog.get_logger()
+    try:
+        # We call datetime.now() here to test if microseconds are supported.
+        # If they are not supported a ValueError will be raised
+        datetime.now().strftime("%Y-%m-%dT%H:%M:%S.%f")
+        return "%Y-%m-%dT%H:%M:%S.%f"
+    except Exception as e:
+        logger.debug(f"Exception caught: {e}")
+        logger.debug(
+            "Could not use microseconds for the logging timestamp, defaulting to use hours minutes and seconds only"
+        )
+        # We call datetime.now() here to test if won't break.
+        datetime.now().strftime("%Y-%m-%dT%H:%M:%S")
+        # We return the timestamp format without microseconds as they are not supported
+        return "%Y-%m-%dT%H:%M:%S"